Returns & Exchanges
At LÉA Jewels, we want you to be completely satisfied with your purchase. If your new piece isn't quite right, we offer a 30-day return window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the jewelry in its original LÉA Jewels gift box and protective pouch to ensure it arrives back to us in pristine condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.